5 Main Types of Online Communities You Need to Know About | KYG

Jun 22, 2024
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5 Types of Online Communities You Should Know About

You can encounter various types of online community. They can have different purposes, and people can set them up to engage, educate, support, and delight members. You won’t find two identical communities; each has unique values, objectives, and atmosphere. In this article, we are going to dive into the main types of online communities and their specifics. We will discuss their beneficial and harmful impact on society.

Main types of online communities by purpose

Here are the most popular types of digital groups. Whichever you select, make sure it lets you build an online community that encourages growing your member number in a way that attracts new users while keeping the ones you already have.

Social communities

This is probably the most common type you can meet on different messaging platforms or social media. It focuses on the primary aim of groups, which is exchanging information and sharing experiences. Community members can search for recommendations, share experiences, and offer solutions to each other’s problems. This fosters a supportive environment and creates a sense of belonging to the group.

It is a place where different people exchange their experiences, opinions, and thoughts. This fosters community engagement and interaction. Social media help build strong community ties by enabling regular and casual interactions among members. For this, admins and managers need to be especially attentive to providing valuable content. The members are likely to mute or leave when it doesn’t resonate with them. Here are the most popular social media platforms to start communities at:

  • Facebook;
  • Telegram;
  • WhatsApp;
  • Instagram;
  • Slack.

Educational groups

For brands that focus on knowledge-sharing, an educational community or even a group of practitioners, can allow you to reach a wider audience and improve your brand’s image and authority in the industry. For instance, large educational platforms, such as Udemy and Coursera, have community spaces on different platforms. Students can join them for more personalized interactions, networking opportunities, and additional support.

By engaging with peers and instructors, learners can deepen their understanding of course material, gain diverse perspectives, and clarify doubts in real time. Such digital interaction also improves the reputation and image of these knowledge-sharing platforms, as users become more satisfied with the learning process.

Professional communities

Professional communities on messaging platforms can provide job leads, networking events, and career advice. They often include job offers you may not come across elsewhere, like on the company’s website. Overall, they are a great opportunity to network and pursue new career opportunities.

You can often find announcements of different conferences, meetups, and other important events there. Groups are also useful when you look for online mentorship opportunities. You can also showcase your skills, achievements, and contributions and gain recognition in your professional circle. This offers long-term advantages, such as partnership opportunities, new projects, or other professional development possibilities.

Here are some examples of popular professional digital communities:

  • LinkedIn groups (Digital Marketing, HR Professionals Network).
  • Quora spaces (Data Science, Entrepreneurship).
  • Slack Communities (TechMasters, Online Geniuses).

Hobbies and interests

You can always find support from like-minded people online, no matter what you are interested in. Whether it’s a fitness challenge, a group of gardeners, or amateur actors, it is a place where you can get the needed support and encouragement in specialized communities. Here, you may also find diverse helpful ideas, projects, and techniques for your hobby. Over time, you can turn online hobby groups into places for organizing offline events and meetings with people who share similar interests.

Support and self-care

This type of digital group is often used by brands that want to improve their customer support services. It is a place where they receive feedback, resolve issues, and discover the weaknesses of their products or services. This type can also be used when you need support when you deal with different mental or physical conditions and require support to overcome them and improve your state. Mental health communities can help you go through various states and receive much-needed understanding and support.

The impact of online communities on modern society

We live in the era of social media, where online communication is an everyday thing. Its impact on our daily life is difficult to underestimate. It enables people to connect across geographical boundaries, fostering relationships that would otherwise be impossible. Many online community types offer emotional support and a sense of belonging.

It can be particularly beneficial for individuals struggling with loneliness or a lack of approval. To avoid negative effects and events in a community, you also require proper and continuous management. You can use various tools to automate and simplify this process.

For instance, KYG is a comprehensive tool for community management and growth. It includes advanced analytics, member onboarding, community health index, customizable landing pages, and monetization features. It provides personalized recommendations on growing your channel and increasing engagement. This platform can become a one-stop shop for managing various aspects of your digital group.


When you decide to start your own group or channel, selecting the right type is crucial to success. Social networks and online groups have an immense impact on our daily life and the way we interact with other people. We hope this article helped you decide on the best types for your needs.

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